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Community adviser working with the Bangladeshi community

Role details


Camden and Luton


From £13.01 per hour dependent on location


25 hours per week

Contract duration

1 February to 7 May 2021

Working pattern

Hours are flexible and need to be worked to best support the community the role works with (this will include some evening and weekend work)

Welcome events

7 December to 21 December 2020

Application window

19 November to 3 December 2020

The census

The census only happens every 10 years and counts every person and household in England and Wales. To help us do this, we at the Office for National Statistics (ONS) need a big field team to work within communities helping people to take part. In the field team for Census 2021, you’ll meet people from all walks of life and gain valuable experience. What’s more, you’ll be part of something that’s vital to us all. The information you’ll collect will help with decisions on planning and funding services in your community.

So, join the team and make a lasting impact.

As well as an attractive pay rate, equipment will be provided and you’ll be given full training and support to carry out this vital role.


The purpose of a census community adviser -

You will:

  • use your experience of community engagement to work with Bangladeshi community groups to make a difference
  • work with a wide range of groups and organisations to ensure that the whole of the community i.e. people of all ages, backgrounds, religious beliefs and languages spoken, are engaged
  • through your outreach and engagement activities, build trust and encourage participation in the census, ensuring that the data it subsequently provides is representative of everyone
  • be responsible for carrying out engagement with communities in a specific area
  • understand your area and engage the communities within it
  • build strong trusted relationships with these communities, growing networks of key intermediaries and leaders to ultimately ensure the maximum number of people complete their census questionnaire
  • use your engagement, communication and language skills to raise awareness of the census, secure offers of support and arrange activities to support people to complete their census questionnaire
  • be managed by a census engagement manager, who is responsible for engagement with all the communities in the area
  • need to work closely with your census engagement manager and any other community advisers in your team

Main responsibilities

These will include:

  • positively engaging with the Bangladeshi community to support and encourage everyone to complete their census questionnaire
  • organising and leading outreach activities, such as community workshops and giving presentations to local community groups and others, to encourage involvement and participation
  • building relationships with organisations, faith and community leaders and working with them to actively promote taking part in Census 2021
  • identifying people’s concerns and the issues that might prevent them from taking part in the census and working to overcome them, giving explanation, reassurance and help
  • planning, organising and running activities where you’ll help people complete the questionnaire
  • raising awareness of the support available and ways people can complete a census questionnaire
  • using social media to promote the census and assist with engagement with communities in your area
  • show a strong commitment to achieving the goals of the census
  • acting as a contact point for advice and information for the community
  • documenting and reporting regularly on the work you are carrying out
  • complying with any ONS policies on people, security and health and safety

Skills and experience

You’ll need to:

  • have experience of working in community engagement or outreach. This may be in a paid or voluntary capacity
  • have the ability to develop and manage relationships
  • have excellent organisational skills and the ability to prioritise to achieve deadlines
  • have excellent written and verbal communication skills including delivering presentations and compiling reports
  • speak English
  • speak Bengali to a sufficient standard to confidently discuss the census in every-day terms, in that language
  • have awareness of diversity when delivering a service
  • have IT skills, including experience of using a variety of software
  • have good decision-making and problem-solving skills
  • be resilient – you’ll be supported by colleagues and your manager but much of the time you’ll be working on your own

It would be desirable for you to:

  • have knowledge of the area you’ll be working in
  • have media and/or interview experience
  • hold a current full UK driving licence and/or have the use of a motor vehicle (insured for business use) for which a mileage allowance will be paid (in certain areas this could be considered essential)

Main requirements

You’ll need to:

  • be competent in using a mobile phone, tablet and laptop and have access to the internet
  • spend the majority of your working time in your geographical work area
  • be prepared to use your home as an office and be able to receive, check and securely store small items and supplies (you’ll need to let your insurance company know that you’ll be working from home)
  • undertake training and attend meetings as required
  • be available from 1 February 2021 to 7 May 2021 (there will be leave restrictions during this time)
  • be willing to work unsociable hours or have the flexibility to work the hours to best support the community (this will include some evening and weekend work)
  • be able to travel outside your work area, for example to attend meetings
  • be eligible to work in the UK in line with the Civil Service requirements. For further details please follow this link:


We will ensure we follow all appropriate government guidelines to keep you safe whilst working for ONS. Appropriate PPE (Personal Protective Equipment) including hand sanitiser and face masks will be provided to all staff; for your safety, you will be required to use and wear that PPE, as instructed, when you are working. Social distancing will be maintained throughout the operation.

Annual leave requirements

You are entitled to 5.6 weeks annual leave per annum, this is equivalent to 28 days including the usual public holidays in England and Wales, all leave is calculated on a pro rata basis, based on employment duration and hours worked.

Holiday will be taken in one block during the specified holiday week, which is the last week of the employment period. Unfortunately, due to operational reasons, it will not be possible to take holiday at other times.

Driving requirement

Dependent on your assigned working area, you may need to hold a current, full UK driving licence and have the use of a motor vehicle, insured for business use. You’ll be paid for travel expenses within your work area.

Locations and driving requirements

Specific languages

Areas covered

Allocated hours per week

Hourly rate

Driving requirements












Preparation before you apply

Before you apply for any role, please make sure you understand the criteria for working on Census 2021. Make time to read our guidance in preparation before you apply.

Ready to apply for a role? You can do this now, via the link below.